In this month’s episode, Jill taps into the wisdom of her longtime friend Steve Baird, president and CEO of Baird & Warner, the oldest residential real estate brokerage in the United States.

Established in 1855, the firm currently ranks among the nation’s top 12 with an annual sales volume of more than $11 billion. Steve is a fifth-generation owner. Under his leadership, the firm has grown dramatically, currently with a sales force of more than 2,400 sales associates who operate from 30 strategically located offices throughout Chicago and its suburbs.

Jill and Steve discuss how Baird & Warner pivoted when the pandemic hit in 2020, the keys to leading through times of crisis, and the lessons that will be carried forward post-pandemic.